Ever get bad support from a crisis/emergency lines?

invalid@example.com (Brem), Brem
Fri, 17 Oct 2025 12:33:19 +0000
Crisis Support and Emergency Help

I know majority of the time these support lines help a lot of people, but has there ever been support agents who do this work but aren't actually helping? Maybe they joke about your mental illness or actively try not to help you through your problems. I heard the horror stories of people asking for help and only getting hate in return. Or people making light or fun of someone's mental health. Have you ever encountered a bad support agent when phoning up a support or emergency line?